Refund policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help!
🕒 Returns
You have 30 days from the date of delivery to request a return.
To be eligible for a return:
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The item must be unused, in its original condition, and in original packaging.
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A proof of purchase (order number or receipt) is required.
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Items marked Final Sale or Non-Returnable are not eligible.
🔁 How to Start a Return
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Email us at support@abodeux.com with your order number and reason for return.
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Our team will provide return instructions and the return address.
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Ship the item back using a trackable shipping method.
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Return shipping costs are the customer's responsibility unless the item is defective or incorrect.
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💳 Refunds
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Once we receive and inspect your return, we’ll notify you of the refund status.
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If approved, your refund will be issued to your original payment method.
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Refunds may take 5–7 business days to appear, depending on your bank or card issuer.
🔄 Exchanges
We do not offer direct exchanges.
If you need a different item, please return the original and place a new order.
⚠️ Damaged or Defective Items
If your item arrives damaged or defective, contact us within 7 days of delivery at support@abodeux.com.
We’ll send a replacement or issue a full refund at no additional cost.